Effective Date: June 12, 2026
1. Acceptance of Terms
By using this website, contacting Fleet Safety Xperts, requesting any service, signing any document, submitting information, or making any payment, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Electronic acceptance, email confirmation, SMS confirmation, online checkout, electronic signature, or payment submission shall constitute acceptance of these Terms.
2. Services
Fleet Safety Xperts provides consulting, compliance support, administrative assistance, document preparation, and, where offered and legally permitted, coordination of legal-support services or referrals relating to traffic citations, CDL matters, DOT/FMCSA compliance matters, and related issues.
The exact scope of services depends on the individual engagement and any separate written agreement.
No guarantee is made regarding:
- Ticket dismissal
- Fine reduction
- Court decisions
- License status
- CDL status
- Government action
- FMCSA or DOT decisions
- Regulatory outcomes
- Legal outcomes
Past results do not guarantee future results.
3. Customer Authorization
By requesting our services, the Customer expressly authorizes Fleet Safety Xperts to:
- Review information provided by the Customer.
- Perform requested consulting and administrative work.
- Coordinate requested legal-support services where applicable.
- Prepare documentation.
- Communicate with attorneys, courts, agencies, or third parties when authorized.
- Begin work immediately upon payment or written authorization.
The Customer confirms that all information submitted is true and accurate.
4. Payment Consent and Authorization
By making payment, the Customer expressly confirms that:
- They voluntarily requested the services.
- They understand the nature of the services.
- They authorize Fleet Safety Xperts to charge the agreed amount.
- They are the lawful owner or authorized user of the payment method used.
- The payment is made knowingly and with full consent.
- The payment is for professional services requested by the Customer.
Electronic payment records, invoices, emails, SMS messages, recorded calls where legally permitted, electronic signatures, website logs, IP logs, and communication history may be maintained as evidence of authorization.
5. Immediate Commencement of Services
Unless otherwise agreed in writing, the Customer expressly authorizes Fleet Safety Xperts to begin work immediately after payment is received.
Work may include:
- Case review
- Research
- Consultation
- Document preparation
- Attorney coordination
- Administrative processing
- Communication with third parties
- Compliance review
- File preparation
The Customer acknowledges that valuable professional time and resources begin being expended immediately.
6. Fees and Refund Policy
Fees compensate Fleet Safety Xperts for professional time, administrative services, consulting, coordination, research, document preparation, and related work.
Once work has commenced, fees may become partially or fully non-refundable, subject to applicable law.
Refund determinations may consider:
- Time spent
- Services already performed
- Research completed
- Documents prepared
- Consultations provided
- Administrative work completed
- Third-party costs incurred
- Attorney or filing costs where applicable
Government fees and third-party expenses are generally non-refundable unless otherwise required by law.
No refund is guaranteed solely because:
- A citation is not dismissed;
- A case outcome is unfavorable;
- A customer changes their mind;
- A customer no longer wishes to continue after work has begun.
7. Chargeback and Payment Disputes
The Customer agrees to contact Fleet Safety Xperts first to resolve any billing concern before initiating a payment dispute or chargeback.
The Customer acknowledges that payment represents authorization for requested professional services.
If a payment dispute or chargeback is initiated, Fleet Safety Xperts may present evidence including but not limited to:
- Payment records
- Signed agreements
- Website acceptance logs
- IP records
- Email communications
- SMS communications
- Client instructions
- Call records where legally permitted
- Consultation records
- Work logs
- Research records
- Documents prepared
- Documents submitted
- Internal case notes
- Invoices
- Receipts
- Electronic acknowledgements
Nothing in these Terms waives or limits any rights available under applicable law or payment-network rules.
8. Customer Responsibilities
The Customer agrees to:
- Provide accurate information.
- Respond promptly to requests.
- Review documents for accuracy.
- Cooperate with the service process.
- Notify Fleet Safety Xperts of errors immediately.
The Customer remains responsible for the truthfulness of information supplied.
9. No Guarantee of Results
Fleet Safety Xperts makes no guarantee regarding:
- Court rulings
- Legal outcomes
- Citation dismissal
- Point reduction
- CDL protection
- Regulatory decisions
- Agency approvals
- Processing times
- Business outcomes
Professional services are provided on a best-efforts basis unless otherwise expressly agreed in writing.
10. Limitation of Liability
To the fullest extent permitted by law, Fleet Safety Xperts shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of its services.
Where legally permitted, total liability shall not exceed the amount actually paid by the Customer for the specific service giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded.
11. Electronic Records
The Customer agrees that electronic records may be used as evidence of transactions and communications, including:
- Emails
- Electronic signatures
- Payment confirmations
- Website submissions
- SMS messages
- Online chat records
- Invoices
- Digital acknowledgements
- Electronic contracts
12. Governing Law
These Terms shall be governed by the laws specified in any applicable written service agreement or, if none exists, by the laws of the jurisdiction in which Fleet Safety Xperts is legally established.
13. Changes to Terms
Fleet Safety Xperts may modify these Terms at any time by posting an updated version on its website.
Continued use of the services constitutes acceptance of the revised Terms.
14. Contact Information
Fleet Safety Xperts
Website: https://fleetsafetyxperts.com
Email: info@fleetsafetyxperts.com
Phone: +1 209-884-3636
Registered Business Address: 30 N GOULD ST STE R
SHERIDAN, WY 82801